Terms and Conditions


Introduction

This website, www.nonast.com.au, is owned and operated by NōNast™ Naturals Pty Ltd (ABN: 29 683 850 982), hereinafter referred to as "NōNast", "we," "our," or "us." Access to and use of this website are subject to the following terms and conditions. By using our website, you agree to be bound by these terms. We reserve the right to modify these terms at any time, and users should review them periodically.

 


Privacy Policy

Collection of Information

We collect information from you in order to provide our services, including sales, support, and account management. This may include information provided via email, phone, website contact forms, or directly through your transactions with us.

Use of Information

The information we collect is used to:

  • Process your orders and payments
  • Provide customer support
  • Improve our website and services
  • Send relevant updates, promotions, or newsletters (only if you have opted in)

Your personal information will not be sold or shared with third parties except as necessary to provide services (e.g., payment processors and delivery providers).

Data Security

We use industry-standard security measures, including SSL encryption, to protect your personal information. Credit card details are not stored by us and are processed securely through our payment gateway providers.

Access to Information

If your personal details change or you wish to access or delete your data, you can request this by contacting us at sales@nonast.com.

 


Medical & Product Disclaimer

Any information on our website regarding health, skincare, or cleaning products is for informational purposes only and should not be considered medical advice. Always consult a professional before using any product for health-related concerns.

 


Orders, Shipping & Returns

Orders & Payment

  • All prices are listed in AUD (Australian Dollars).
  • Payments are processed securely via our payment gateway.
  • NoNast reserves the right to reject or cancel orders if payment is not completed.

Shipping

  • Orders are dispatched within 1-2 business days.
  • We offer standard and express shipping within Australia.
  • We are not responsible for delays caused by postal services.

Returns & Refunds

  • Change of mind returns are accepted within 30 days, provided items are unused and in original packaging.
  • If a product arrives damaged or incorrect, we will provide a refund or replacement.
  • Customers must contact us at sales@nonast.com before returning an item.

 

Promotions & Giveaways

From time to time, NōNast™ Naturals may run promotions, giveaways, or competitions via our website or social media platforms (including Facebook and Instagram).

Eligibility

  • Promotions are open to Australian residents aged 18 years and over.
  • Entrants under the age of 18 may only participate with the consent of a parent or legal guardian.
  • By entering, you confirm that you meet the eligibility requirements or have obtained appropriate consent if under 18.
  • We reserve the right to request proof of age or parental consent at any stage.
  • No purchase is necessary to enter.

Product Suitability

  • Prizes may include wellness or skincare products designed for adult use. While our products use gentle, natural ingredients, they may not be suitable for young or sensitive skin.
  • If a winner is under 18, the prize will only be awarded with written parental or guardian consent. In some cases, we may offer to redirect the prize to the consenting adult.

Platform Disclaimer

  • These promotions are in no way sponsored, endorsed or administered by, or associated with, Facebook, Instagram, or Meta.
  • Winners will only be contacted by our official pages: @nonastco or @nonastnaturals.
  • Entries submitted by fake accounts, bots, or automated systems will be disqualified.
  • Free shipping within Australia is included where applicable.


Intellectual Property

All content on this website, including logos, text, graphics, and images, is owned by NōNast or licensed for our use. You may not copy, reproduce, or distribute any content without prior written consent from us.

 


Limitation of Liability

NōNast shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability shall not exceed the total amount paid for the relevant product.

 

Changes to These Terms

NōNast reserves the right to modify these Terms & Conditions and Privacy Policy at any time. Any changes will be posted on this page.

If you have any questions, please contact us at sales@nonast.com.