Shipping policy
SHIPPING POLICY
Shipping Rates
All parcels for delivery within Australia are sent via Courier. Shipping rates are charged at a flat rate of $12.99 per order for standard shipping and $19.99 per order for express shipping. Orders over $100 qualify for free standard shipping within Australia.
Dispatch & Delivery
We aim to dispatch all orders within 1-2 business days. You will receive an email with your tracking number once your order has been shipped. Please allow up to 48 hours for tracking details to update.
Shipping times vary depending on your location:
- Standard Shipping: 3-7 business days
- Express Shipping: 1-3 business days
We deliver to residential, business, and PO Box addresses within Australia. Please ensure you provide a valid and complete shipping address. We are not responsible for delays due to incorrect address details.
Order Delays & Issues
If your order is delayed, lost, or has not arrived within the estimated timeframe, please contact us, and we will assist in tracking your package.
